Usually, please allow 12-20 days for your order to arrive. We source products from all over the world to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order but it's always worth it!
Different products are shipped from different warehouses, depending on where it ships from and where you live, the shipping cost and delivery time may vary. And for the same reason, your order may be shipped in separate packages via different carriers, typically UPS if domestic shipping in the United States, and supplier's shipping method for global shipping.
Here is a typical table of shipping zones and methods of different brands:
FREE Shipping to Austria, Australia, Belgium, Canada, Denmark, Finland, France, Greece, Hong Kong Ireland, Italy, Japan, Luxembourg, Macao, New Zealand, Norway, Switzerland, Portugal, Germany, Sweden, South Korea, Spain, Sweden, Taiwan, United Kingdom, United States.
2-3 weeks to US, 3-4 weeks to the rest
Please note it's estimated delivery time, the actual time may vary due to traffic and weather.
If you need additional information about shipping, please contact us byLIVE CHATorEMAIL US.
Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us here.
Exchanges (if applicable)
We only replace items if they are defective or damaged.If you need to exchange it for the same item, contact us to request a return address. If you’re returning more than one item, it’s highly possible that you’ll receive different return addresses for each item, since we’re working with different designers worldwide.
If you need to return or exchange, please send us an email first here to request a return address. If you’re returning more than one item, it’s highly possible that you’ll receive different return addresses for each item, since we’re working with different designers worldwide.
Return shipping cost will be covered by us if the product you received is defective or damaged. In this case, please contact us here first to get a return approval and a pre-paid shipping label.
If the product is not defective or damaged and you just decide you don't like it, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, we suggest you consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you need additional information about return, please contact us byLIVE CHATorEMAIL US.
Definition: Life is X. Life isn’t X. Meaning life is full of surprises, you never know what you’re gonna get.
Bill Xiong, Master of Urban Planning at Harvard University. In 2006 he decided to drop out PhD program at Harvard and started Lifeix. Since then, our team is growing in Beijing, Shenzhen, Orlando and New York.
WHAT DO WE DO
From Architecture to Furniture, Mobile Applications and more…
Handpicked and beautiful, for you to discover designers and things you love for your home, anytime, anywhere. DOWNLOAD
The Inside Story
When we first submitted the application to App Store on Christmas, 2013, it got rejected by Apple because “the App icon is blank”. We laughed out loud, and replied with only two words “Think Different” and 20 minutes later, it got approved!
It’s a tradition we tell this story to each new team member on his/her first day.
GET TO KNOW THE PARENT
Lifeix Design LLC is a US Subsidiary of "Beijing Lifeix Information Technology Co., Ltd.". The parent company is a Mobile Application design and developing company since 2007 and has gained rounds of investments from top notch venture capital companies, such as IDG-Accel, Tencent, Sina, Phoenix and Qihu360.
Click HERE to learn the 12 Apps we have been working on.